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Aqanttanam Housing Society

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You are here: Home / Resident Info / Policies

Policies

RESPECTFUL COMMUNICATION

AHS is dedicated to creating mutually respectful relationships with our residents. We expect that all communication will be courteous, and we will discontinue service to anyone who is hostile, disrespectful, threatening or using profanity.

PRIVACY

AHS staff may only enter your home with your permission or after serving the appropriate written notice as per the Residential Tenancy Act.

The personal information that we collect from you is stored securely and in accordance with the Personal Information and Privacy Act. AHS staff are not permitted to release any personal information about you without your written permission. Unless there is a situation where we believe you are at risk to harm yourself or others, there is a child at risk or abuse or neglect or if the courts or other bodies with legal authority request information.

OVER / UNDER HOUSING AND TRANSFERS

AHS is required by our funders to operate in accordance with the National Housing Occupancy Standards. All families are therefore housed in units that are an appropriate fit for their family size and details. If during your tenancy your family size and/or details change, we are required to determine whether your current unit is still suitable for you or whether you may need to be relocated. If an appropriate internal transfer is not available, is not accepted or if you fail to report changes in family size, we will be required to end your tenancy.

Resident Info

  • Beginning Your Tenancy
  • Rent
  • Maintaining Your Home
  • Enjoying Your Home
  • Policies
  • Ending Your Tenancy

Forms

  • Move Out Guidelines
  • Move Out Cleaning Check List
  • Rental Arrears Agreement
  • Incident Report
  • Repair Request
  • Tenant Move Out

Aqanttanam Housing Society

Office: 520A Hurry Ave NW, Cranbrook, B.C.
Mailing: #100 – 520B Hurry Ave NW, Cranbrook B.C. V1C 6B6
Monday - Friday 9AM–3PM
Saturday - Sunday Closed

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